Help & Privacy

Quick answers, and exactly what MotoCapture does and doesn't collect.

FAQ Privacy & Terms
How does mileage get updated, and which way should I use?

Mileage-based maintenance plans only know something is due soon or overdue by comparing the plan's next-due mileage against the vehicle's current mileage on file. There are two habits worth keeping.

  1. Update the odometer reading directly every so often, even between services, so "Due soon" / "Overdue" badges stay accurate.
  2. When you complete a service, log it instead - this records the work, advances the linked plan's next-due date automatically, and updates the vehicle's mileage in one step.
  3. An odometer photo reviewed from the phone Capture Inbox behaves like the direct update: it sets the mileage with no history entry.
How do I add a vehicle?

Open the Vehicles tab and click "+ Add vehicle." Make, model, year, and current mileage are required - VIN, purchase date, and notes are optional and can be added later.

How do I record a completed service or a one-off repair?

Open a vehicle, then click "+ Log service." Pick a maintenance plan to log a completed recurring service, or leave it as a one-off repair for something like an alternator replacement that isn't on a schedule. If the service completes a plan, its next-due mileage and date update automatically.

How do I set up maintenance intervals?

From a vehicle's page, click "+ Add plan." Start from a template or build one from scratch, then choose whether it repeats by mileage, by time, or by whichever comes first. Template intervals are generic starting points, not manufacturer data for your specific vehicle - always check your owner's manual.

How do I back up and restore my data?

"Export all data (JSON)" saves every vehicle, plan, service record, and attachment reference. "Export portable archive (.cartrack)" does the same and also bundles the actual receipt and photo files, so it's the more complete option when moving to a new computer. Both restore options replace everything currently in the app - there's no merge, and you'll be asked to confirm first.

How do I use the phone capture companion?

On the Dashboard, click "Connect Phone" and scan the QR code with your phone's camera while it's on the same Wi-Fi network as your computer. That opens a simple page with four capture buttons: receipt/invoice, odometer, document, and other. The phone only captures and sends files - everything lands in the Inbox tab on the desktop for review.

Is it safe to use the phone capture companion?

Yes, as long as you only use it on your own home Wi-Fi. The connection is direct between your two devices over your local network - nothing is sent over the internet. It isn't hardened the way a banking app would be, so avoid public Wi-Fi, and it disappears entirely as soon as you stop the phone server or close the app.

How do I export a vehicle's service history?

Open a vehicle. "Export CSV" saves that vehicle's service records as a spreadsheet-friendly file. "Export PDF report" generates a formatted history report with maintenance plans, a chronological timeline, cost summary, and attachment references - useful for documenting or selling the vehicle.

What is the Maintenance Checklist?

It compares your plans and service records against common maintenance categories (oil, brakes, tires, and so on) and shows each as Tracked, Logged only, or Not on file. It's meant to surface gaps, not to tell you what your specific vehicle needs.